Current incident
A new production problem appears
Every repeated investigation means paying engineers to rediscover what your organization already knew.
Start with Jira
Expand only after Zync proves value.
The hidden cost
Instead, most engineering teams unknowingly start from zero.
Production outage
01
Engineer investigates
02
Evidence spreads
03
Workaround documented
04
Ticket closes
05
Same production outage
Investigation starts from zero
Illustrative cost
18 engineering hours lost
The company pays again for work it already funded once.
What changes with Zync
Zync reconnects previous investigations, evidence and successful decisions automatically.
Current incident
A new production problem appears
Previously solved
Zync recognizes the recurrence
Related investigations
Prior reasoning is reconnected
Successful decision
A previous fix already worked
Supporting evidence
The conclusion stays traceable
Engineer starts ahead
Not from an empty page
Before another Jira ticket
Previous reasoning, evidence and the decision that already worked—before anyone starts from zero.
Operational Brief
Generated automatically
Illustrative time recovered
6.2 engineering hours
Zync connected a recurring problem to prior evidence and a decision that already worked.
Requires attention
Seen before across related Jira investigations.
Proven decision
Succeeded in the previous occurrence.
Marketing preview based on Zync's current Operational Brief experience. Time recovered is an illustrative example, not a customer result.
Validation
We measured whether Zync reconstructed what actually happened.
Conclusions were checked against a controlled Jira history with known ground truth.
Validation environment only. Not presented as a customer case study.
Recovered
Investigation chain
Supporting evidence
Successful decision
Recurring problem
Validated using a controlled Jira dataset
43
Jira issues
18
Comments
5
Incident episodes
Why Zync if you already use Jira?
Zync does not replace Jira. It reconnects what Jira already contains.
Stores tickets
Restores investigations
Stores comments
Preserves reasoning
Stores history
Connects evidence
Stores work
Prevents repeated investigations
Safe to connect
Zync reads the Jira projects you select. It never edits tickets or changes your workflow.
Your organization controls its sources, access and the reconstructed knowledge derived from them.
Remove a source or revoke access whenever you need. No dependency on a proprietary workflow.
Simple pricing
The monthly price is lower than the cost of repeating even a small engineering investigation.
Zync
Flat monthly price during early access. No per-seat fee and no long-term contract.
Recover your first investigation14 days free. No credit card required.
Everything needed to prove the value
Start focused. Expand after Zync proves useful in your own history.
Start with one operational context
Prove value in one focused area before expanding to more projects and teams.
Frequently asked
Read-only access, explainable conclusions and a trial designed to prove value before you pay.
Search returns matching tickets. Zync reconnects symptoms, investigations, evidence, decisions and outcomes so an engineer can start from prior reasoning instead of a list of results.
Zync is not a chat layer over tickets. It reconstructs operational history already created by your engineers and keeps the evidence behind each conclusion visible.
The 14-day trial is designed to answer that question before you pay. Start with the Jira projects where repeated investigations are most likely. If Zync cannot reconstruct useful prior reasoning from the selected history, you can disconnect without continuing.
No. Zync uses read-only access to analyze only the projects you select. It does not edit issues, workflows or permissions.
Value becomes visible as soon as Zync finishes processing enough Jira history to reconnect a prior investigation, recurring problem or proven decision.
You can continue for $299 USD per month during early access or disconnect Zync. There is no annual commitment and no credit card is required to start.
Your next incident should not start with an empty page
Connect Jira. Let the next engineer start where the previous investigation ended.